When I try to access with the data of one of the users registered, I get this error:
Most likely you have some foreign keys problem in the database. You have references to non-existing objects, so some service call fails with null pointer exception.
Could you suggest some solution? I made the backup through mysqldump, and restored it, but as the image does not appear.
I don't even know what version of Traccar you are using.
Version 3.11
The error indicated that user doesn't exist. Usually it means that you have manually tempered with database and Traccar internal cache is out of date. I would recommend restarting service.
Yes, I have tried the reboot but it continues the same way.
Then back to my previous comment. You have to find wrong references in the database and remove them.
Hello Anton.
I had a small problem with the system, I had to reinstall. I made the backup of the database for complete, I installed the system from scratch, I imported the backup, however only the devices return, the users do not appear, the system settings are zero, everything is as a start, only with the previously registered devices . The strangest thing is that the data is in the database, like all users, the system settings, and so on. Can you tell me what it can be?