Notification issue (dont recive)

emitara year ago

Hi,

I have a fresh installation (Linux x64 - version 6.2) because I tried everything I could think of and wanted to start with a clean app and database (MySQL).

I am not receiving notifications (Telegram/mail). Test notifications work fine. I am using only enter/exit geofence notifications. I can see the car on the map and track its movements.

Geofence area is set as a polygon.
In settings -> devices (using Wanway Tech S20) -> connected -> set geofence, notifications.
In reports -> events, I see entries for 'enter/exit' geofence but I also see a lot of entries for 'alarm sos' (I'm not sure what this is, could it be causing the problem?).
I have been using Traccar for a couple of months (maybe a year now) without any issues. I don’t remember what change on the VPS/app caused this problem. I don’t know what kind of information you need to help me, so please let me know what you need.

Thank you!

Anton Tananaeva year ago

Have you checked logs for errors?

emitara year ago

Nothing special. Change to: <entry key='logger.level'>all</entry> and try to catch something. Any suggestions on what I should particularly pay attention to?

Anton Tananaeva year ago

I definitely do not recommend changing to logger.level all. All relevant logs should be visible by default.

emitara year ago

Thanks for answers. Check today events and logs.

Raports -> events:
09.06.2024 11:23:54 Opuszczono obszar monitorowany = (polish leave geofance)
09.06.2024 12:50:35 Wkroczono w obszar monitorowany = (polish enter geofance)

Logs:

[object Object]

Something wrong with time zone?

Anton Tananaeva year ago

Probably. Either device configuration or server configuration issue.

emitara year ago

Change the GMT settings on the device and now receive the first notifications. Let's see what happens next.

Thanks for helping. You do great work.

emitara year ago

Everythink work great. Once again thx for help.