problem in local server

prazmmer10 years ago

i am receiving a "SEND FAILED" in my traccar client device - iphone app, while hosting the traccar server locally. And hence i have not been able to track the device in local server. Am i missing anything. Is there any solution to this problem.

Anton Tananaev10 years ago

Check server log file (tracker-server.log) to see if there are any issue there.

prazmmer10 years ago

nothing more than starting server......

Anton Tananaev10 years ago

If you don't see HEX messages there, it means server hasn't received any data from device. I guess device can't connect to the server. Are you firewall, router and everything else is set correctly?

prazmmer10 years ago

i am a beginner in such matter. it would be of great help if you could provide me with documentation regarding the setting up of the environment or else guide me through it.

Anton Tananaev10 years ago

Are you sure you have public IP address? Is it assigned to a router or your server directly? If router, then you need to forward the port on router. Also, make sure firewall doesn't block the connection.

prazmmer10 years ago

Thank you so much for the support. the system is now functioning smoothly and would like to appreciate for the effort that you and the team have put to make such a wonderful open source software.