Problem registering the notification token

911GPS Colombia 19 hours ago

I have Traccar running on my system. I have 23 users, of which only 14 have notification tokens. I've tried different methods like deleting the app and logging back in, logging out and logging back in, but I can't get the token to be generated. Is there a problem with the Traccar Manager app? What do you recommend I do?

Anton Tananaev 18 hours ago

Are any of those users read-only?

911GPS Colombia 18 hours ago

In fact, all users except the administrator have read-only access. The others have read-only access, read-only device access, and no email changes. I just ran a test with one user, leaving the default settings. But it still didn't work. All new users, and even those who already had the token, when they logged in on another device, This does not appear, and the new token is not added either.

Anton Tananaev 18 hours ago

What version of Traccar are you using?

911GPS Colombia 18 hours ago

V6.5

Anton Tananaev 18 hours ago

I recommend upgrading first to see if it fixes the problem.

911GPS Colombia 17 hours ago

Just to clarify the issue.I currently have the version of The app is version 6.13.3 and the server version is 6.5; what you suggest is updating the server version.

Anton Tananaev 17 hours ago

You should never use mismatching versions.

911GPS Colombia 15 hours ago

I've finished the process. I'll let you know if it's finally resolved.