Problem with getting geofence notitfication working

jan 5 years ago

Hello,
I'm trying to configure notifications for geofence enter and exit. Steps I did:

  • configured notifications in traccar.xml - tested with "Send test notification" and everything works ok for test notification
  • created new geofence, I'm the owner of the geofence and in user settings the geofence is enabled
  • created "geofence entered" and "geofence exited" notifications and added SMS and Web as channels
  • enabled the geofence for devices group in "groups" settings

And I don't get any notifications... neither web based nor sms. What else needs to be enabled?

jan 5 years ago

Also the notifications have "all devices" settings enabled.

Anton Tananaev 5 years ago

Do you see events in the report? Have you tried linking directly to the device?

jan 5 years ago

I tried linking through devices groups, same issue. I don't see geofences events in report, but I see other types of configured events, such as "Device moving".

Anton Tananaev 5 years ago

The only other suggestion I would have is to debug the code and see what happens.