problem with gps that transmitted and now not

Juan Martinez6 years ago

I happened to comment on the problem: we have several gps of the ASCENT manufacturers house that were working perfectly with the Traccar platform, but they started to stop reporting and now when I see the log I see that they connect but they do not show the id they only show the hexadecimal

2018-09-22 14:28:59  INFO: Operating system name: Windows Server 2012 version: 6.2 architecture: amd64
2018-09-22 14:28:59  INFO: Java runtime name: Java HotSpot(TM) 64-Bit Server VM vendor: Oracle Corporation version: 25.171-b11
2018-09-22 14:28:59  INFO: Memory limit heap: 880mb non-heap: 0mb
2018-09-22 14:28:59  INFO: Character encoding: UTF-8 charset: UTF-8
2018-09-22 14:28:59  INFO: Version: 3.10-SNAPSHOT
2018-09-22 14:29:16  INFO: Starting server...
2018-09-22 14:29:19  INFO: [8E7D3D22] connected
2018-09-22 14:29:20 DEBUG: [8E7D3D22: 5058 < 186.96.87.108] HEX: 2929b10007315916140cd00d
2018-09-22 14:29:20 DEBUG: [8E7D3D22: 5058 > 186.96.87.108] HEX: 2929210005d0b100450d
2018-09-22 14:29:20  INFO: [67B8CF6A] connected
2018-09-22 14:29:20 DEBUG: [67B8CF6A: 5058 < 186.96.86.183] HEX: 2929b10007315951280cab0d 
2018-09-22 14:29:20 DEBUG: [67B8CF6A: 5058 > 186.96.86.183] HEX: 2929210005abb1003e0d
2018-09-22 14:29:23  INFO: [59CA5748] connected
2018-09-22 14:29:23 DEBUG: [59CA5748: 5013 < 186.96.87.60] HEX: 2a48512c323330333230323039382c56312c3230323834392c412c303935312e373032312c4e2c30383335342e373638372c572c3030302e302c3039362c3232303931382c464646464642464623

I have motorcycle gps from the same manufacturer that enter through port 5013 that transmit well, I have coban and also transmit in order

Anton Tananaev6 years ago

Which one from the logs are you talking about?

Juan Martinez6 years ago
2018-09-24 06:11:32 DEBUG: [33AA6798: 5058 < 186.96.86.191] HEX: 2929b10007315916140cd00d
2018-09-24 06:11:32 DEBUG: [33AA6798: 5058 > 186.96.86.191] HEX: 2929210005d0b100450d

this is the record that sends the gps to the log but does not send me the id of the device, so I can not see it on the platform, previously when I put a new device, I appeared unknown device followed by the id which made it easier for me to enter the equipment on the platform and read the device. I'll give you an example so you can see how a new device appears to me.

2018-09-24 00:05:12  WARN: Unknown device - 864180033169710 (186.96.86.113)
2018-09-24 00:05:15 DEBUG: [C546D8DF: 5001 < 186.96.86.113] HEX: 3836343138303033333136393731303b
2018-09-24 00:05:15 DEBUG: [C546D8DF: 5001 > 186.96.86.113] HEX: 4f4e
2018-09-24 00:05:19 DEBUG: [10E2FCD8: 5001 < 186.96.86.150] HEX: 3836343138303033333137343530343b
2018-09-24 00:05:19 DEBUG: [10E2FCD8: 5001 > 186.96.86.150] HEX: 4f4e

What could it be if I continue to use the port you indicated us the last time you checked and it was working?

Anton Tananaev6 years ago

Your device doesn't report device id. It doesn't seem to accept server response.

Juan Martinez6 years ago

Exactly, when I entered them for the first time the devices reported everything and connected well to the platform but after an update I did not receive them

Anton Tananaev6 years ago

Check with device vendor why response is not accepted.

Juan Martinez6 years ago

thanks for the clarification, I will talk to the seller and keep you informed, since I am very interested in continuing with your platform.