Hi everyone,
We recently transferred our app from one Apple Developer account to a new one, and since then, push notifications have stopped working for our users.
Here’s what we’ve tried so far:
We’re still using the same Firebase project to manage the push notifications.
We created a new .p8 key in the Apple Developer Console and configured it in Firebase.
Despite these steps, the push notifications are still not being delivered to the devices.
Has anyone experienced a similar issue or could help us figure out what might be wrong?
Any technical advice or guidance would be greatly appreciated. If someone with experience in this kind of app transfer could assist us directly, that would be amazing.
Thank you very much in advance!
Have you cleared old device tokens in the app?
Yes, I did. When you restart the application, all users are logged out, so when they sign in again, their tokens are automatically renewed.
Still, I also manually cleared all the tokens just to double-check if that was causing the issue, but it wasn’t.
Hi everyone,
We recently transferred our app from one Apple Developer account to a new one, and since then, push notifications have stopped working for our users.
Here’s what we’ve tried so far:
We’re still using the same Firebase project to manage the push notifications.
We created a new .p8 key in the Apple Developer Console and configured it in Firebase.
Despite these steps, the push notifications are still not being delivered to the devices.
Has anyone experienced a similar issue or could help us figure out what might be wrong?
Any technical advice or guidance would be greatly appreciated. If someone with experience in this kind of app transfer could assist us directly, that would be amazing.
Thank you very much in advance!