reset password

paulo andre jannke 2 years ago

I'm trying to reset the password

I receive the email with my server address, but when I click the page it cannot be displayed

print of traCCAR.xml conf

https://prnt.sc/8Q87sxL41ffk

print of the email received

https://prnt.sc/XBjrCtlJa5P2

anything else to do?

Anton Tananaev 2 years ago

Are you using the modern app?

paulo andre jannke 2 years ago

yes

Anton Tananaev 2 years ago

Have you checked for errors in the browser console?

paulo andre jannke 2 years ago

I removed the ssl from the link and it worked, I'm going to review the certificate, it accesses normally with the ssl but the link with the ssl didn't work... without it it worked

Thank you in advance for your help

netluca1 2 years ago

@tananaev I tried resetting password in legacy version but it doesn't work.
But if I use the modern version it works perfectly
I use ultimate version 5.9

Anton Tananaev 2 years ago

Have you updated the template? Legacy version needs different path.