Ruptela eco4plus - status: offline

Eder Gomez6 years ago

What does the device depend on to get its status offline?

I have configured a rupture eco4plus team with the appropriate parameters to report on my domain. But I noticed that it does not stay online until the period that was configured to send the data (60 seconds), then every 60 seconds appears online for approximately 5 seconds and is again out of line until 60 seconds passes again.

Anton Tananaev6 years ago

Offline means that device is not connected to the server. Some devices upload data and disconnect. Sounds like that's what's happening in your case. It might be configurable option on the device side.

Eder Gomez6 years ago

I've done the test by configuring the device to report every second and do the same.
Sabra of some parameter in specific configuration of what it mentions

Alexi69096 years ago

hi, ammm, i have 90devices like yours, and is totaly normal that your device is offline at the time that you set, if your CFG said that your device upload ifno every 5 min it´s normal that the device need to be offline to recolect the new info and after the period setted this ne info updated , in my case my devices have the next cfg.

protocol: TCP
apn:internet.itelcel.com
user:webgprs
psw:webgprs2002
///////////////////////////////
connection settings:
ip1:XXX.XXX.XXXX.XXX
port:5046
//////////////////////////////////
data sending
min records:1
period:300s
linktimeout:7s
/////////////////////
datacollectiion
chek on enable
timw without engine: 60s
engenie: always on
////////////////////////////////////
coefficents
distance:0s
time with engine:60s
radial:45deg
////////////////////////////////////

hope this can help you.
have good lucK