Software shutting down on it own

007tracking 9 years ago

Hi Anton hope all is well

I upgraded to the new 3.10 and all was running well till it decided to stop, so had to restart it

so this happened for the second time today and again I have had to restart the software.

I have looked at the log files and this is what it read @ 7.58.51, can you please advise

5b53472a393035313030343234392a303035412a55442c3032303331372c3037353730352c412c35342e3535313433372c4e2c352e3932323731372c572c33342e3938342c3034302c312c30382c3130302c36302c302c35302c30303030303030302c302c312c3233342c31352c2c30305d
2017-03-02 07:57:09  INFO: [2730DA88] id: 9051004249, time: 2017-03-02 07:57:05, lat: 54.55144, lon: -5.92272, speed: 18.9, course: 40.0
2017-03-02 07:58:51  INFO: Shutting down server...
2017-03-02 07:58:52  INFO: [2730DA88] disconnected
2017-03-02 07:58:52  INFO: [6191E72E] disconnected
2017-03-02 07:58:53  INFO: [40FCA587] disconnected
2017-03-02 07:58:53  INFO: [EF96A62B] disconnected

I also get host socket errors often when i log in from my cell phone and often see on the desktop laptop, None of this happened on the 3.9 software

Thank you in advance

Anton Tananaev 9 years ago

You are checking wrong log file. Wrapper log should have more useful information.

007tracking 9 years ago

Sorry Anton

System stopped at 7.58am

INFO|3908/0|Service traccar|17-03-02 07:57:57|Missing wrapper ping within timeout of 30000
WARNING|3908/0|Service traccar|17-03-02 07:58:00|ping between java application and wrapper timed out. if this this is due to server overload consider increasing wrapper.ping.timeout
INFO|wrapper|Service traccar|17-03-02 07:58:01|calling onStop
INFO|wrapper|Service traccar|17-03-02 07:58:01|Win service stop - timeout: 30000
INFO|wrapper|Service traccar|17-03-02 07:58:01|Win service wrapper.control -> stopping application
INFO|wrapper|Service traccar|17-03-02 07:58:01|Win service stop - after shutdown
INFO|wrapper|Service traccar|17-03-02 07:58:01|Win service stop - before notify
INFO|wrapper|Service traccar|17-03-02 07:58:01|Win service terminated

Many Thanks

Anton Tananaev 9 years ago

Usually it means that your server ran out of resources.

007tracking 9 years ago

Anton Many thanks for your help

Do I need to upgrade Ram?

Anton Tananaev 9 years ago

Possibly. You haven't provided any information about server, so I don't really know.

007tracking 9 years ago

CPU 2.1GHZ
RAM 1 GB
HD 40GB

Hope that helps

Anton Tananaev 9 years ago

1GB should be enough for a small number of devices. How many do you have?

007tracking 9 years ago

around 25 on test but only around 3-4 active at times

Anton Tananaev 9 years ago

Then it should be fine, assuming that you don't have anything else on the server.

007tracking 9 years ago

run webpage from same server

Anton Tananaev 9 years ago

Then you should probably check actual free memory available for Traccar, not total numbers on the server.

007tracking 9 years ago

webpage is not for tracking

its for my wifes work

only 4 pages

007tracking 9 years ago

would I be silly if i asked you how I check that

Thank You?

007tracking 9 years ago

Looks like I am using 93% of my memory Poor setup