status offline

marwa3 years ago

hello anton,

we have connected 2 devices: ET-700MINI (extremtrac) and GT3101 (portman). both devices send correct frames, but their status is still offline.

Portman frame

244558542c3836303139343033343539373938392c412c3231303330363131323034372c4e333635312e313137304530313031312e393034392c302c3139382c4e412c4e412c382c33312c3138343430372e30372c4e412c30303830303030302c3235340d0a

Result decode

$EXT,860194034597989,A,210306112047,N3651.1170E01011.9049,0,198,NA,NA,8,31,184407.07,NA,00800000,254
Anton Tananaev3 years ago

What port are you using?

marwa3 years ago

we used for extremtrac: 5126
portman: 5211

the same problem with version 4.8.

Anton Tananaev3 years ago

What makes you think those are the correct ports?

Btw please provide ET-700MINI sample as well.

marwa3 years ago

we used these ports because we found them on the traccar site in the following sections:

  1. https://www.traccar.org/devices/

  2. https://www.traccar.org/protocols/

Anton Tananaev3 years ago

And the second part?

marwa3 years ago

Btw please provide ET-700MINI sample as well:sorry I didn't understand this part.

Please give me more explanation.

Anton Tananaev3 years ago

You only provided sample for one of your devices. Where's the second one?

marwa3 years ago
  1. The first device is ET-700MINI .

  2. The second device GT3101.

Anton Tananaev3 years ago

Where's the HEX sample?

marwa3 years ago
  1. Frame extremtrac
HEX: 024750524d432c323138373230353633322c3136343235312e3030302c412c333635302e343430362c4e2c30313031322e333433362c452c302e30302c302e30302c3038303332312c302c2c30303030
  1. Frame portman
HEX: 244558542c3836303139343033343539373938392c412c3231303330363131323034372c4e333635312e313137304530313031312e393034392c302c3139382c4e412c4e412c382c33312c3138343430372e30372c4e412c30303830303030302c3235340d0a
Anton Tananaev3 years ago

None of the protocols seem to match. Also, I can't find either of the devices on the list. You probably need to implement support or at least update existing decoders. If you need help with that, contact support.

WDP3 years ago

tengo un gsm2354, no conecta, ayuda porfa.