The "Reports - Records" page appears blank.

I have a problem: the Reports - Logs page is blank. Could this be related to a setting in the traccar.xml file?

What relevant settings do you have?

<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE properties SYSTEM "http://java.sun.com/dtd/properties.dtd">
<properties>

    <entry key='config.default'>./conf/default.xml</entry>

    <entry key='database.driver'>org.mariadb.jdbc.Driver</entry>
    <entry key='database.url'>jdbc:mariadb://localhost:3306/traccar?allowPublicKeyRetrieval=true&amp;useSSL=false</entry>
    <entry key='database.user'>********</entry>
    <entry key='database.password'>********</entry>

    <entry key="modern.mapConfig">
    {
      "google": {
        "key": "AIzaSyClsiN7************************"
      }
    }
    </entry>

    <entry key="notificator.types">web,mail,traccar,sms</entry>
    <entry key="notificator.traccar.key">*************************</entry>

    <entry key='mail.smtp.host'>smtp.hostinger.com</entry>
    <entry key='mail.smtp.port'>587</entry>
    <entry key='mail.smtp.ssl.enable'>true</entry>
    <entry key='mail.smtp.from'>********@911gpscolombia.com</entry>
    <entry key='mail.smtp.auth'>true</entry>
    <entry key='mail.smtp.username'>********@911gpscolombia.com</entry>
    <entry key='mail.smtp.password'>*******************</entry>

    <entry key='database.registerUnknown'>false</entry>

    <entry key='event.forward.url'>http://127.0.0.1:5000/api/ignition-event</entry>
    <entry key='processing.copyAttributes'>ignition power batteryLevel battery distance totalDistance blocked ignitionChangeTime</entry>

    <entry key='server.timezone'>America/Bogota</entry>

    <entry key='web.cacheControl'>no-cache, no-store, must-revalidate</entry>
    <entry key='web.overrideHeaders'>true</entry>
    <entry key='web.headers'>Cache-Control: no-cache, no-store, must-revalidate</entry>

    <entry key='web.url'>https://app.911gpscolombia.com</entry>

    <entry key='gt06.ignition'>true</entry>
    <entry key='event.ignition.ignoreOffline'>false</entry>
    <entry key='processing.computedAttributes.enable'>true</entry>

    <entry key='notificator.sms.phoneFormat'>+57%s</entry>

    <entry key='sms.http.url'>https://www.traccar.org/sms/</entry>
    <entry key='sms.http.authorization'>********************************</entry>
    <entry key='sms.http.template'>
        {
            "to": "{phone}",
            "message": "{message}"
        }
    </entry>


</properties>

Are you sure you're using the official version?