Traccar API does not get any SOS alarms from ZX-612 device

zzheads7 years ago

We have couple of ZX-612 devices, Traccar API server. When we press SOS button on the device server do not get any SOS alarms, and some random SOS alarms there are in the events database. Any ideas why and how to fix it?

Anton Tananaev7 years ago

Do you see alarm in Traccar web app or reports?

zzheads7 years ago

Nope. We see random SOS alarms when nobody pressed button. And everyday strange events repeats like "powerCut" alarm with periodical time interval (for example every 7 minutes)

zzheads7 years ago

Does Traccar server log all messages from device? Can we switch it on if possible?

Anton Tananaev7 years ago

Traccar logs all messages.

zzheads7 years ago

What file?