Traccar Client not updating

sherwinjulius 5 years ago

Hi,

I have installed traccar client on my phone and use demo2.traccar.org:5055, but when i go to demo2.traccar.org then register my Identifier 385348, it doesn't show online or not updating..

Kindly help me

Anton Tananaev 5 years ago

I would recommend to follow client troubleshooting guide.

sherwinjulius 5 years ago

still not working

Anton Tananaev 5 years ago

OK. Please share all the steps that you follow and results for each step.

sherwinjulius 5 years ago

can you verify if my device identifier 385348 can be seen on the logs

sherwinjulius 5 years ago

i only see traccar client status "Network online"

Anton Tananaev 5 years ago

Unfortunately we don't provide support for demo servers. We have subscription options available if you need support.

sherwinjulius 5 years ago

i need to get this working for i need to present this to our board of directors to proceed with the paid subscription

Anton Tananaev 5 years ago

I don't know how to help you if you refuse to provide troubleshooting results.