Traccar Manager can not login

thomasw 9 years ago

The IPhone Traccar Manager can not log into my Traccar-Server
Can this be because of locked ports on my server or so? Which ports are needed?

Thanks
Thomas

Anton Tananaev 9 years ago

Can you open web interface from the phone?

thomasw 9 years ago

Hi Anton,
when I try it in safari on my iphone, it works.
"Traccar mobile" - login screens appears and I can login and it works.

But if I select "Desktop version", the screens stays white

Regards
Thomas

Anton Tananaev 9 years ago

I'm super confused by your comment. What is "Traccar mobile"? Do you mean Traccar Manager? What desktop version are you talking about?

thomasw 9 years ago

Hi Anton,
when I used Traccar Manager, I can not login - I get message, that password or email is not correct.

If I use safari on IPhone connecting to my server, the Login-Screen has the title "Traccar mobile" - here login works.
After login I see the map and on left side +,-, > and o symbols - when I press the >-button, there is a button "Open Desktop version". After pressing this button, the screen stays white

Regards
Thomas

Anton Tananaev 9 years ago

It doesn't sound like you are using official version of Traccar. Can I see a screenshot of your web interface?

thomasw 9 years ago

Hello Anton,
here are 2 screenshots
http://www.imgbox.de/users/public/images/Zhyfno7yTv.png
http://www.imgbox.de/users/public/images/LOAVvJJaDW.png

In log I see these informations about version:

2016-08-23 21:05:51  INFO: Memory limit heap: 243mb non-heap: 130mb
2016-08-23 21:05:51  INFO: Character encoding: UTF-8 charset: UTF-8
2016-08-23 21:05:51  INFO: Version: 3.6-SNAPSHOT
2016-08-23 21:06:01  INFO: Starting server...
2016-08-23 21:06:58  INFO: Shutting down server...
2016-08-23 21:07:39  INFO: Operating system name: Linux version: 3.16.0-4-amd64 architecture: amd64
2016-08-23 21:07:39  INFO: Java runtime name: Java HotSpot(TM) 64-Bit Server VM vendor: Oracle Corporation version: 24

Regards
Thomas

Anton Tananaev 9 years ago

Screenshots that you provided are not from the official Traccar project.

thomasw 9 years ago

I Anton,
here some screenshots from our server
http://www.imgbox.de/users/public/images/QNXsgNbVHb.jpg
and the Traccar-Manager on IPhone
http://www.imgbox.de/users/public/images/pT0vFi9Kms.png

regards
Thomas

Anton Tananaev 9 years ago

I'll repeat myself again. Whatever you have installed there is not official version of Traccar.

I'm guessing that you have a web interface from Litvak, and it's probably not compatible with Traccar Manager.

thomasw 9 years ago

Hi Anton,
I installed a version for www.traccar.org - but a colleague installed a "new version" over it. He is on vacation at the moment...

Regards
Thomas

Anton Tananaev 9 years ago

I guess if you want to use Traccar Manager, you would have to have an official version of Traccar server.

thomasw 9 years ago

got the information - yes, it's not from you, it's from http://traccar.litvak.su/ - but it should only be the webinterface.
But Traccar Manager can not use the credentials from this UI - I think.

thomasw 9 years ago

I'm sure, you know litvak - is an account, which is created with this UI, useable by Traccar-Manager or by the API?

Anton Tananaev 9 years ago

It's not only UI. You can confirm with the author, but I think it's not compatible with Traccar Manager because it has its own API.