Traccar Manager can not login

thomasw8 years ago

The IPhone Traccar Manager can not log into my Traccar-Server
Can this be because of locked ports on my server or so? Which ports are needed?

Thanks
Thomas

Anton Tananaev8 years ago

Can you open web interface from the phone?

thomasw8 years ago

Hi Anton,
when I try it in safari on my iphone, it works.
"Traccar mobile" - login screens appears and I can login and it works.

But if I select "Desktop version", the screens stays white

Regards
Thomas

Anton Tananaev8 years ago

I'm super confused by your comment. What is "Traccar mobile"? Do you mean Traccar Manager? What desktop version are you talking about?

thomasw8 years ago

Hi Anton,
when I used Traccar Manager, I can not login - I get message, that password or email is not correct.

If I use safari on IPhone connecting to my server, the Login-Screen has the title "Traccar mobile" - here login works.
After login I see the map and on left side +,-, > and o symbols - when I press the >-button, there is a button "Open Desktop version". After pressing this button, the screen stays white

Regards
Thomas

Anton Tananaev8 years ago

It doesn't sound like you are using official version of Traccar. Can I see a screenshot of your web interface?

thomasw8 years ago

Hello Anton,
here are 2 screenshots
http://www.imgbox.de/users/public/images/Zhyfno7yTv.png
http://www.imgbox.de/users/public/images/LOAVvJJaDW.png

In log I see these informations about version:

2016-08-23 21:05:51  INFO: Memory limit heap: 243mb non-heap: 130mb
2016-08-23 21:05:51  INFO: Character encoding: UTF-8 charset: UTF-8
2016-08-23 21:05:51  INFO: Version: 3.6-SNAPSHOT
2016-08-23 21:06:01  INFO: Starting server...
2016-08-23 21:06:58  INFO: Shutting down server...
2016-08-23 21:07:39  INFO: Operating system name: Linux version: 3.16.0-4-amd64 architecture: amd64
2016-08-23 21:07:39  INFO: Java runtime name: Java HotSpot(TM) 64-Bit Server VM vendor: Oracle Corporation version: 24

Regards
Thomas

Anton Tananaev8 years ago

Screenshots that you provided are not from the official Traccar project.

thomasw8 years ago

I Anton,
here some screenshots from our server
http://www.imgbox.de/users/public/images/QNXsgNbVHb.jpg
and the Traccar-Manager on IPhone
http://www.imgbox.de/users/public/images/pT0vFi9Kms.png

regards
Thomas

Anton Tananaev8 years ago

I'll repeat myself again. Whatever you have installed there is not official version of Traccar.

I'm guessing that you have a web interface from Litvak, and it's probably not compatible with Traccar Manager.

thomasw8 years ago

Hi Anton,
I installed a version for www.traccar.org - but a colleague installed a "new version" over it. He is on vacation at the moment...

Regards
Thomas

Anton Tananaev8 years ago

I guess if you want to use Traccar Manager, you would have to have an official version of Traccar server.

thomasw8 years ago

got the information - yes, it's not from you, it's from http://traccar.litvak.su/ - but it should only be the webinterface.
But Traccar Manager can not use the credentials from this UI - I think.

thomasw8 years ago

I'm sure, you know litvak - is an account, which is created with this UI, useable by Traccar-Manager or by the API?

Anton Tananaev8 years ago

It's not only UI. You can confirm with the author, but I think it's not compatible with Traccar Manager because it has its own API.