Traccar Manager on iPhone Not Continue and Stuck on White Screen

Ahmad Bassel3 years ago

I would like to ask about some issue regarding Traccar Manager on iPhone, It is Not Continue and Stuck on White Screen.

I tried to search a lot about it and read all topics which had a similar issue but it is the same even after solving the WebSocket issue with SSL using IIS 10.

The Traccar version is 4.11 with MySQL and installed on Windows Server 2019 which handling a lot of GPS trackers with excellent performance, really thank you for the great job.

The problem is the URLs http://sevenstars-uae.net and https://sevenstars-uae.net working fine on any desktop pc and on any android mobile without any problem including the push notifications and events, but when we trying the same URLs on iPhone, some of them working and some not and the strange thing is it depends on the internet provider.

Any help will be really appriciated.

Anton Tananaev3 years ago

Sounds like a provider issue. Is the HTTP one working and HTTPS one doesn't?

Ahmad Bassel3 years ago

It is strange, the thing is i tried demo servers 1,2,3 demo.traccar.org and it is working just fine in everywhere whatever the internet provider.

=> [Is the HTTP one working and HTTPS one doesn't?]
Both HTTP and HTTPS are working http://sevenstars-uae.net and https://sevenstars-uae.net on all desktop pcs and android on Traccar manager or anywhere else but only the iPhone has this issue

Before I had a WebSocket problem error which is related to is and I fixed it, so I thought it is done but I tried this morning and the same problem still.

Anton Tananaev3 years ago

Actually. I don't think it's a WebSocket issue. It's something else.

Ahmad Bassel3 years ago

Like what?

If you can suggest something or mention something I can search for it and try to fix it.

Actually, i have long experience with computers and systems especially GPS tracking system but this kind of trouble I did not face it before.

Any help will be really appriciated.

Anton Tananaev3 years ago

Not sure. If it was websocket issue, the website should still load.

Ahmad Bassel3 years ago

OK i appreciate your answers

So just want to confirm, is there any kind of port used for Traccar Manager rather than the main port [8082 for example] or WebSockets that may cause this?

Anton Tananaev3 years ago

There's a single port for the web.