unknown device

Hi
I configured traccar with MySQL configuration and traccar service work well but when i add new device (despite the record of that device register in "devices" table of database) , device's icon don't appear on map!
beside that in log-file that device "Unknown device" recognition.

2018-10-26 02:09:15  INFO: [FDC0093F] connected
2018-10-26 02:09:15 DEBUG: [FDC0093F: 5055 < 5.125.177.243] HEX: 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
2018-10-26 02:09:15  INFO: Query not provided: database.selectDevicesAll
2018-10-26 02:09:15  WARN: Unknown device - 123456789 (5.125.177.243)
2018-10-26 02:09:15 DEBUG: [FDC0093F: 5055 > 5.125.177.243] HEX: 485454502f312e31203430302042616420526571756573740d0a436f6e74656e742d4c656e6774683a20300d0a0d0a
2018-10-26 02:09:15  WARN: Table 'traccardb.statistics' doesn't exist - MySQLSyntaxErrorException (... < QueryBuilder:443 < DataManager:484 < StatisticsManager:53 < ...)
2018-10-26 02:09:59 DEBUG: [FDC0093F: 5055 < 5.125.177.243] HEX: 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
2018-10-26 02:09:59  INFO: Query not provided: database.selectDevicesAll
2018-10-26 02:09:59  WARN: Unknown device - mrphone4521 (5.125.177.243)
2018-10-26 02:09:59 DEBUG: [FDC0093F: 5055 > 5.125.177.243] HEX: 485454502f312e31203430302042616420526571756573740d0a436f6e74656e742d4c656e6774683a20300d0a0d0a
2018-10-26 02:10:14 DEBUG: [FDC0093F: 5055 < 5.125.177.243] HEX: 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
2018-10-26 02:10:14  INFO: Query not provided: database.selectDevicesAll
2018-10-26 02:10:14  WARN: Unknown device - mrphone4521 (5.125.177.243)
2018-10-26 02:10:14 DEBUG: [FDC0093F: 5055 > 5.125.177.243] HEX: 485454502f312e31203430302042616420526571756573740d0a436f6e74656e742d4c656e6774683a20300d0a0d0a
2018-10-26 02:18:45  WARN: [FDC0093F] error - Connection reset by peer - IOException (...)
2018-10-26 02:18:45  INFO: [FDC0093F] disconnected
2018-10-26 03:14:28  INFO: [CE0B9CA0] connected
2018-10-26 03:14:28 DEBUG: [CE0B9CA0: 5055 < 5.125.177.243] HEX: 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
2018-10-26 03:14:28  INFO: Query not provided: database.selectDevicesAll
2018-10-26 03:14:28  WARN: Unknown device - mrphone4521 (5.125.177.243)
2018-10-26 03:14:28 DEBUG: [CE0B9CA0: 5055 > 5.125.177.243] HEX: 485454502f312e31203430302042616420526571756573740d0a436f6e74656e742d4c656e6774683a20300d0a0d0a
2018-10-26 03:14:58 DEBUG: [CE0B9CA0: 5055 < 5.125.177.243] HEX: 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
2018-10-26 03:14:58  INFO: Query not provided: database.selectDevicesAll
2018-10-26 03:14:58  WARN: Unknown device - mrphone4521 (5.125.177.243)
2018-10-26 03:14:58 DEBUG: [CE0B9CA0: 5055 > 5.125.177.243] HEX: 485454502f312e31203430302042616420526571756573740d0a436f6e74656e742d4c656e6774683a20300d0a0d0a
Anton Tananaev7 years ago

You have some problem with configuration.

this is my config file:
alt text
there is wrong code or wrong syntax?
Thanks for helping...

Turbovix7 years ago

Sorry, are you using the official Traccar?

no, but on other server/system with this version work well.

Turbovix7 years ago

Sorry, in that case I can not help it!