using ios client app and https://demo4.traccar.org/, can't see any data of device.

johnsmtih10 months ago

Hello guys and devs of traccar ,
Thank you for making this app open source to try out.

After installed ios clients from https://apps.apple.com/app/traccar-client/id843156974 and trying to connect to the demo4 server of https://demo4.traccar.org, from the ios app, we can see the logs of the ios where every 3/4 failed 'Send failed' then one successful Location update.
At the same time, we can not even see the any data/update of the device, Offline. In the demo4 server, in the registered account, we already add the name and identifier from the ios app. ( is the the correct way?)

Please advise. Best

Anton Tananaev10 months ago

What do you mean by successful location update if you don't see it on the server?

johnsmtih10 months ago

inside the Status of the ios app,
log like:
22:12-Send failed
22:12-Send failed
22:13-Send failed
22:13-Location updated
22:14-Send failed
22:14-Send failed
22:15-Send failed
22:13-Location updated
(assume that location data of the app/devices is shared to the server)

On the server, add the device with info of identifier (6 digits like 118213). With above assumption of data is uploaded to the server, we can see the location information of the devices. but it always displays Offline.

Anton Tananaev10 months ago

I only see failures, which probably means you misconfigured something.

johnsmtih10 months ago

can you please confirm if this config is correct?
Service status: enable
Device identifier: 111111
Server UR: https://demo4.traccar.org
Location accuracy: High
Frequency: 100
Distance:
Angle
Offline buffering: disable

Anton Tananaev10 months ago

Make sure your id matches what you have on the server and doesn't have any spaces.

johnsmtih10 months ago

Thank you, deleted and re-installed fixed the issue.