vehicle movement problem

franck kaze 5 years ago

hi i just put two model gt06 gps in two vehicles, i configured it to communicate with the traccar platform (both are displayed online) but have done over 1km with one. but when I look at the history of the movement, I don't see any movement

Anton Tananaev 5 years ago

Doesn't sound like an issue that would be specific to Traccar Manager.

franck kaze 5 years ago

as I told you, I have driven more than 1km with the vehicle, but when I try to see the movement history, there is nothing

On the other hand, the tracking by sms always gives me the exact position. I think the problem comes from the platform or maybe the configurations

Anton Tananaev 5 years ago

And the reason it's related specifically to the Traccar Manager mobile app is?

franck kaze 5 years ago

yes, it is linked to the mobile application, but also to the web application

Anton Tananaev 5 years ago

I would say it's most likely a device or decoding issue. So, what troubleshooting and investigation have you done so far to determine the cause?

franck kaze 5 years ago

I think the problem comes from the traccar because, the tracking by sms does not give me bad positions. it is only when I make the connection between the gps and the platform that I have problems, I would like to be able to solve this problem

jay 5 years ago

It could be that the unit couldn't connect and send update data to the platform due to network connection. I do have update issues by if you have the unit while driving, mine in some areas I see the data light flashes and solid again. My ST 901 and GT02A