Assistance Needed with Payment for Traccar Server Subscription

Codex 2 months ago

Hello Traccar Sales Team,

I hope you are doing well.

I am interested in purchasing a Traccar server subscription, but I am currently experiencing difficulties completing the payment. I am based in Rwanda and I do not have access to an international credit or debit card that is accepted for the payment process and our banks are not listed.

Could you please advise if there are any alternative payment methods available, such as mobile money, bank transfer, or any other options that I could use to complete the purchase?

I would really appreciate your assistance, as I am ready to proceed with the subscription as soon as a suitable payment method is available.

Thank you for your support.

Kind regards,

Anton Tananaev 2 months ago

You emailed the same message twice already over email and we responded. Please check your inbox before sending more times.

Codex 2 months ago

I have checked the inbox but I didn’t receive any email from you

Anton Tananaev 2 months ago

Then you should talk to your email provider because it accepted the email.

Codex 2 months ago

Can you please send email again ?

Anton Tananaev 2 months ago

Done!

Codex 2 months ago

Still not getting your email

Anton Tananaev 2 months ago

Clearly some issue on your end. Try different email provider.

Codex 2 months ago

Can I ask some questions about server here ?

Anton Tananaev 2 months ago

Sure, but not about payments.

Codex last month

Hello, I connected the tracker successfully on the demo server using the same settings, but on my paid server the device stays offline. Could you please tell me the possible causes?

hairydog last month

I used to have a web hosting client who was based in Rwanda. Getting payment was difficult. I think we ended up using Paypal, but I'm not sure. It was a long time ago.