Demo server account is not visible with the owner's apk

JOHNNIE KALIL4 years ago

Hi. Yesterday my account in DEMO SERVER 3 "disappeared", and login was not possible more. Today I got register my devices again and I can see them only throught of pc browser but not with my android phone: login failed (in apk Gps Tracker using Traccar). By the way the Demo server 2 is OFF. Thanks in advance for any help or information

Anton Tananaev4 years ago

Clear the data and try again? Most like you have old login saved.

JOHNNIE KALIL4 years ago

I already tried it on 3 different phones with no successful

Anton Tananaev4 years ago

The problem is likely one of

  • You are trying to login to a wrong server
  • You are using incorrect login details
JOHNNIE KALIL4 years ago

Try it yourself please, by apk & demo server 3
***@yopmail.com
***

Anton Tananaev4 years ago

Login works for me, which means it's the first case:

  • You are trying to login to a wrong server

Have you configured the app to connect to demo3?

JOHNNIE KALIL4 years ago

Yes of course, on the gear wheel I write http://95.217.199.208
Also login y passw above

Anton Tananaev4 years ago

What gear wheel? Please provide a screenshot.

Anton Tananaev4 years ago

Also, the URL you should be using is:

https://demo3.traccar.org

JOHNNIE KALIL4 years ago

Solved. Many thanks

Anton Tananaev4 years ago

Can we still see the screenshot with gear wheel? I don't think we have it in the official app.

JOHNNIE KALIL4 years ago
Anton Tananaev4 years ago

I see. So you weren't actually using an official app.

JOHNNIE KALIL4 years ago

Sorry, where is your official app?. I believe that the "Traccar Client" is used for to see the own phone on map (something like self-trace?...

Anton Tananaev4 years ago

There are two mobile apps. All the information is available on this website if you just scroll to the top.

https://www.traccar.org/products/