device disconnected on traccar server

younes karim8 years ago

hello,

i'm facing an issue on my traccar server implemented on Ubuntu, i have 3 disconnected devices ( TK103 )
the server works well and i have many connected devices ( with same protocol TK103 ), the tracer responds to the ping requests but we don't get any positioning data from the device since a few hours and few days for other trace.
can you direct us to a diagnostic track ? looking forward of your feedback

Anton Tananaev8 years ago

Here is the troubleshooting guide:

https://www.traccar.org/troubleshooting/

younes karim8 years ago

hello, thank you for your return it was very helpful.
can you tell me please how can i manage traccar database to do an export for exemple, i see that in traccar server the default database is H2 how can i migrate to Mysql server please do you have a documentation which can help me to do that ?
looking forward of you feedback on that matter

Anton Tananaev8 years ago

Documentation on how to use MySQL with Traccar is available in the documentation section. If you want to migrate your existing H2 database you would need to use some third party tools or write some scripts yourself.

younes karim7 years ago

hello Anton,

i have actually a traccar server with version 3.9 and i would like to migrate to the newest version 3.16.
can you please provide a little detail about this version like database ( H2 or Mysql ) and also new features offred
i would be so grateful to you, looking forward you reply

Anton Tananaev7 years ago

All the information you asked for is already available on the website. Use search.