Geofence Problem setting up under 3.17

godfreyjh6 years ago

Hi

I recently upgraded to 3.17.

I had geofences working under previous releases.

My 3.17 is a fresh install and recreated mysgl tables etc etc all new.

I am battling to get my geofences to work. I have set up the email side of it for my user profile. Tested it all works fine. I set up the geofences and notifications are set devices has entered and exited geofence are set. All devices are set. Notifications are set to web and email.

No web or email notifications are being sent out.

I have been though all my setting over and over and I cant seem to find out where I am going wrong.

Any ideas or suggestions to try out would be most appreciated.

Thank you for you help in advance

Regards
Godfrey

Anton Tananaev6 years ago
  1. Have you linked geofences to your devices?
  2. Do you see events in the report?
godfreyjh6 years ago

Dear Anton

Thank you I linked my devices on the left hand side.

Everything works fine.

Thank you for the heads up.

Thanks for all the help Anton.

Kind regards
Godfrey