Follow this guide:
To go troubleshooting in my system I think I first need the tracker to send it's location to the right server. The solid green led on the tracker tells me that it does not have a connection.
Now I have set the IP address to connect to one of the demo servers. On that it works perfectly!
Still I don't have a clou why it won't work on my public IP but I think it must be a problem in the tracker itself. Any suggestions are welcome.
Have you actually read the guide? Have you checked ports on your server?
Conform the guide I have checked the server logs. I see many tracker-serverlogs and wrapperlogs. I see no Hex messages anywhere but where exactly should I look for those?
I used the "port check tool" and it says that port 5001 is closed. This surprises me because the list of devices said that I should use port 5013.
I used NETSTAT and PS to check if the process is running but I'm sure how interpret the information. I do see that localhost:8082 is in established state. How can I check if the process is running?
Obviously port check tool doesn't know which port you want to use. You need to type in the correct one.
Haha, sorry Anton, I missed the option to change the port number!
But unfortunately the result is still that the port is closed.
I used the command: sudo netstat -natup | grep :5013. The result is that the program Java is listening to that port.
localhost:8082 is in established state. Does that mean that the process is running? Or is there another way to check it?
Eureka! I got it working.
The problem was in my router: I opened the port in the router by Port forwarding.
I needed the local IP address which was in the netstat list and this where I also found the protocol which was tcp. Entered the port 5013 in all four entrys and set the port on active. The "port check tool" now says Open and the tracker is visible in the web interface.
Thanks for your help and the troubleshooting guide!
My TK-star tracker is working fine on the zg666gps platform but I cann't get it working on the Traccar platform.
I added it to Traccar with the ID number of the tracker.
I also opened the port 5013 in my Linux mint by "sudo ufw allow 5013" and turned off the firewall of my router.
I have changed the IP and port to my public IP by adminip123456 xxx.xxx.xx.xxx 5013. As soon as I do this the tracker loses GPRS connection (the green led continuously lit).
Do I need to do anything else? Any help would be appreciated.