IOS application has no where by IP

Cesar5 months ago

where to put IP in IOS application? before it appeared on the home page, now when it downloads it opens straight to official and I can't find where to change the IP for my switch, can someone help me where to change the IP of the IOS application?

Anton Tananaev5 months ago

It should show it first time you open the app. If it doesn't, it probably means you saved app settings in your apple account. You need to clear it.

Cesar5 months ago

OK aten! THANK YOU, I WILL CHECK IT THOUGHT IT COULD BE SOME UPDATE

Oluwatobi5 months ago

Hi Anton. I am also facing similar issue. The first page loads, but the section to input server address is not showing. It is blank and empty.

https://ibb.co/x6xd5SW
https://ibb.co/GdWPhdS
https://ibb.co/Zz08jSk

See snaps below.

I realized the app was updated 2 days ago, it seems there is a problem with that section of the app. Please assist and look into it.

Anton Tananaev5 months ago

What phone and iOS version are you using? I just tested both on a real device and a simulator and everything works fine.

Oluwatobi5 months ago

We tested on an iPhone 13 pro with Os 15

And that was the issue experienced

Mega Box Brasil5 months ago

My 150+ customers have tested on different iphones and the URL bar to enter the IP no longer appears. This is a general problem.

https://ibb.co/mFJ5Bgx
https://ibb.co/P6p9W2v

Anton Tananaev5 months ago

Are you also using iOS 15?

Anton Tananaev5 months ago

To be more specific iOS 15.2?

Cesar5 months ago

here I'm really having a problem setting the IP some customers say it doesn't appear to be able to exchange the information

Anton Tananaev5 months ago

Cesar your issue is slightly different. As I said before, to show this screen, you need to reinstall the app and clear settings.

Anton Tananaev5 months ago

Here's the latest version of Traccar Manager on iPhone 13 pro with iOS 15.2:

https://ibb.co/Htm6ppT

So, I'm not able to reproduce the problem with missing server input field.

Mega Box Brasil5 months ago

IOS 15.2 does not show the option to enter the server

Anton Tananaev5 months ago

Can you please record screen starting from the app installation.

mysiak5 months ago

Hi.
https://ibb.co/sW9QtVr
I reinstall app and i miss option to enter the server adress too.
Thanks.