map doesn't move to selected device when behind proxy

lemon8 years ago

Hi!

I use traccar server 3.5 now but I had this issue with 3.3 and 3.4 too, and it occurs only when I'm behind our proxy:
When I select a device the map doesn't move to it, and when I move manually I don't see any mark either. I only see something when I select a device and a time to track in the lower report part.
What should I say to our IT technicians to do on the proxy to make this work?

Thank you very much!

Anton Tananaev8 years ago

Probably they haven't set up WebSocket proxy. This info might help:

https://www.traccar.org/secure-connection/

lemon8 years ago

Hi Anton,

they told me to try on http://www.websocket.org/echo.html and there I got a success information when testing websocket, so it should be another problem, don't you think?

Anton Tananaev8 years ago

How did you test it using mentioned website? And what information did you get?