Are you talking about your own server or a subscription?
A subscription
In that case I would recommend contacting support, but if you ordered an Account (account on a shared server) subscription, then you won't have admin access. If you ordered a Server subscription, then you should have an admin access.
Thank you for the help
I'm trying to access GPS location from TransitClock but the system says that I dont have admin rights. I have the traccar 20 device server but, my admin panel is grayed out and I cant enable it