Need help with Traccar Relay, Google Hub devices show incorrect location and stop updating

Hi everyone,

I need some help troubleshooting an issue with Traccar Relay.
My main (selfhosted) server running Traccar 6.16 is working properly, and all my other devices (like phones and standard trackers) are tracking fine without any issues.
However, I am having trouble with tracking devices imported from Google Home / Google Hub in the Traccar Relay application:
I logged in via Google and added my server, so all my Google Hub tracking devices are visible in the app.
When these devices are first added, they show up as online (green indicator), but with incorrect coordinates.
After that initial connection, no further tracking updates take place.
Has anyone run into this issue or knows how to fix it? Any guidance would be greatly appreciated.

<entry key='command.findHub.enable'>true</entry> added to server config file

Thank you!

Why are you expecting updates? Have you requested it?

Yes, I tried both single and multiple options. Try using the Traccar interface, is this correct?

Yes, that is the correct command. Have you configured notificator.traccar.key on your server? Traccar Relay requires push commands. The command.findHub.enable setting is for a different integration.

Yes, I did, but the details are incorrect.
Latitude: 0.00000°
Longitude: 0.00000°

That's not a location report. That's just initial device registration, which is why location data is missing.

Never mind, for some reason the trackers are now showing up with the correct coordinates and details.
What is the recommended minimum reporting interval (e.g., 5, 10, or 20 minutes) to avoid exceeding Google API limits?

What is the minimum frequency for Periodic Reporting? Also, for 5 minutes, should I enter 300

Thank you

I wouldn't do more anything faster than 1 hour. It's not intended for live tracking.

Thank you!

Hi Anton,

I have a question regarding the Periodic Reporting Frequency settings.

I set the reporting interval to 3600 (which I believe is in seconds, equaling 1 hour). However, all the trackers seem to be reporting whenever they want sometimes taking 3, 5, or even 6 hours. When I request a single report manually, it responds right away.

Could you point me in the right direction to see where my settings might be wrong?

Thank you!

Have you checked of its reporting frequency issue or location update frequency?

Hi Anton, Thanks for pointing that out! I'm actually not sure where to find the distinction between reporting frequency and location update frequency in the configuration or commands. Is this configured under the device's custom attributes/computed attributes, or via a specific protocol command? Appreciate your guidance!

The easiest option is in the logs because it will show when data is received.