New App does not receive push notification

Penteado 5 years ago

Hi, I generated a new app with simple modifications (from v2.12 to v2.17) and now I don't get push notification. Do you have any procedure to get it back up and running correctly?

TKS

Anton Tananaev 5 years ago

Did you use "google" flavor of the app? Did you include firebase file when you built it? Have you configured firebase on the server?

Penteado 5 years ago

Yes, everything works fine with the v2.12 app. I have included the file "google-services.json". I think it's something related to the token.

Penteado 5 years ago

If in user attributes I remove NOTIFICATIONTOKENS, how can this key be created again?

Penteado 5 years ago

I removed the new app and installed the old app (v2.12) and it started working again.

The "google-services.json" file is the same for the new app. Is there something I did wrong?

Anton Tananaev 5 years ago

You should probably debug the code to see if you get the device token and it's saved correctly. Then debug if you get notification callback.

Penteado 5 years ago

Ok I'll check. Thanks.