Protocol H02 - error - Operation timed out - IOException (...)

i have a device using protocol H02
it connect and work fine. but sometime i get 'error - Operation timed out - IOException (...)' in console and device disconnected and reconnect after that.
can you help me about this issue?

Try enabling full stack traces.

I apologize for the delay
I enabled full stack traces.
I got this error. can you give me a hint on whats wrong with this device?

2023-12-26 09:18:23  INFO: [Tdeca1b88] error - 
java.io.IOException: Operation timed out
    at java.base/sun.nio.ch.SocketDispatcher.read0(Native Method)
    at java.base/sun.nio.ch.SocketDispatcher.read(SocketDispatcher.java:47)
    at java.base/sun.nio.ch.IOUtil.readIntoNativeBuffer(IOUtil.java:330)
    at java.base/sun.nio.ch.IOUtil.read(IOUtil.java:284)
    at java.base/sun.nio.ch.IOUtil.read(IOUtil.java:259)
    at java.base/sun.nio.ch.SocketChannelImpl.read(SocketChannelImpl.java:417)
    at io.netty.buffer.PooledByteBuf.setBytes(PooledByteBuf.java:254)
    at io.netty.buffer.AbstractByteBuf.writeBytes(AbstractByteBuf.java:1132)
    at io.netty.channel.socket.nio.NioSocketChannel.doReadBytes(NioSocketChannel.java:357)
    at io.netty.channel.nio.AbstractNioByteChannel$NioByteUnsafe.read(AbstractNioByteChannel.java:151)
    at io.netty.channel.nio.NioEventLoop.processSelectedKey(NioEventLoop.java:788)
    at io.netty.channel.nio.NioEventLoop.processSelectedKeysOptimized(NioEventLoop.java:724)
    at io.netty.channel.nio.NioEventLoop.processSelectedKeys(NioEventLoop.java:650)
    at io.netty.channel.nio.NioEventLoop.run(NioEventLoop.java:562)
    at io.netty.util.concurrent.SingleThreadEventExecutor$4.run(SingleThreadEventExecutor.java:997)
    at io.netty.util.internal.ThreadExecutorMap$2.run(ThreadExecutorMap.java:74)
    at io.netty.util.concurrent.FastThreadLocalRunnable.run(FastThreadLocalRunnable.java:30)
    at java.base/java.lang.Thread.run(Thread.java:833)

and after this error device disconnected and i got this error after that

2023-12-26 09:20:06  INFO: [T486278f4] error - 
java.net.SocketException: Connection reset
    at java.base/sun.nio.ch.SocketChannelImpl.throwConnectionReset(SocketChannelImpl.java:394)
    at java.base/sun.nio.ch.SocketChannelImpl.read(SocketChannelImpl.java:426)
    at io.netty.buffer.PooledByteBuf.setBytes(PooledByteBuf.java:254)
    at io.netty.buffer.AbstractByteBuf.writeBytes(AbstractByteBuf.java:1132)
    at io.netty.channel.socket.nio.NioSocketChannel.doReadBytes(NioSocketChannel.java:357)
    at io.netty.channel.nio.AbstractNioByteChannel$NioByteUnsafe.read(AbstractNioByteChannel.java:151)
    at io.netty.channel.nio.NioEventLoop.processSelectedKey(NioEventLoop.java:788)
    at io.netty.channel.nio.NioEventLoop.processSelectedKeysOptimized(NioEventLoop.java:724)
    at io.netty.channel.nio.NioEventLoop.processSelectedKeys(NioEventLoop.java:650)
    at io.netty.channel.nio.NioEventLoop.run(NioEventLoop.java:562)
    at io.netty.util.concurrent.SingleThreadEventExecutor$4.run(SingleThreadEventExecutor.java:997)
    at io.netty.util.internal.ThreadExecutorMap$2.run(ThreadExecutorMap.java:74)
    at io.netty.util.concurrent.FastThreadLocalRunnable.run(FastThreadLocalRunnable.java:30)
    at java.base/java.lang.Thread.run(Thread.java:833)

Seems like some network connection issues.