Route Vs Trip - 4.14

Sanjay Shah2 years ago

I am getting report of a device for a particular day /date in Route report with map plot, However when i generate Trip report it come blank. Can anyone please help.

I am still on 4.14

Anton Tananaev2 years ago

Have you checked the documentation about trips?

Sanjay Shah2 years ago

Yes i have read. But continuous for 3-4 days the trip report is giving blank output, while Route report shows data for those.

Even ACC alerts are generated during the period.

Anton Tananaev2 years ago

OK, please provide:

  1. Your trips configuration, if different from default.
  2. Raw data (route report Excel file) where you checked there should be a trip, based on your configuration, but it was not decoded correctly. Ideally as short fragment as possible so we can quickly review it.