support my devices?

rick 21 days ago

I have a couple of gps units from amazon, probably chinese. I don't have a brand name, so can't look it up on your list of supported devices.

I've attached a picture form the unit showing the IMEI and ICCID numbers.

Will I be able to use your service for these units?

20260914_124419.jpg

rick 21 days ago

It's asking for me ot fill this section out- with no questions for me to answer...?

Anton Tananaev 21 days ago

Does it support changing the server address?

rick 21 days ago

No idea. I'm new to this so don't know how to get that done

Anton Tananaev 21 days ago

Have you checked the list of supported devices?

rick 20 days ago

Yes, it's in my OP

Anton Tananaev 20 days ago

If there's no manual with these details, then it's probably not possible.

Eduardo 3 days ago

Hi,

We are using a hosted Traccar server (50 devices) for a personal-safety project and we are seeing inaccurate locations from iPhones running Traccar Client.

Test: several devices in the same room, at the same time, all reporting to the same server:

  • iPhone 17 – iOS [VERSION] – Traccar Client [VERSION] – inaccurate
  • iPhone [MODEL] – iOS [VERSION] – Traccar Client [VERSION] – inaccurate
  • Android [MODEL] – Android [VERSION] – Traccar Client [VERSION] – correct

On the iPhones, the accuracy attribute shows about 1.41 km (~1414 m), which looks like iOS approximate location, even though:

  • Location permission: Always
  • Precise Location: ON for Traccar Client
  • Client accuracy setting: High
  • Low Power Mode: OFF

Consecutive iPhone positions are very stable (a few meters apart), but the reported accuracy stays at ~1.41 km.

Questions:

  1. Is this a known issue with recent iOS versions / newer iPhones?
  2. Could the client be requesting reduced accuracy, or is iOS returning approximate location despite Precise Location being enabled?
  3. Any recommended settings or client version to get GPS-level accuracy on iOS?

I can share client logs or screenshots if needed.

Thanks,
Eduardo

Anton Tananaev 3 days ago

Eduardo, I don't think it's related to the topic.