Traccar Client works only on self hosted server and not on DigitalOceanVPS

Stephen George4 years ago

Hey guys, when i first installed and hosted Traccar on my local server it worked fine and also i used ngrok as tunnel to be accessed by internet...and i used Traccar Client to send the coordinates and it worked fine. But when hosted on Digital server it doesn't send the coordinates it just says send failed.
can you guys help me?

Stephen George4 years ago

and here is my log ...just in case

2020-07-31 11:40:28  INFO: user: 1, action: login
2020-07-31 11:40:54  INFO: user: 1, action: edit, object: user, id: 1
2020-07-31 11:43:56  INFO: user: 1, action: edit, object: user, id: 33
2020-07-31 11:44:47  INFO: user: 1, action: link, owner: user, id: 33, property: geofence, id: 1
2020-07-31 11:48:37  WARN: Idle timeout expired: 30000/30000 ms - TimeoutException (...)
2020-07-31 11:48:45  WARN: Idle timeout expired: 30000/30000 ms - TimeoutException (...)
2020-07-31 12:29:03  INFO: [a336d5db] connected
2020-07-31 12:29:03  INFO: [a336d5db: xrb28 < 5.188.206.30] HEX: 0300002f2ae00000000000436f6f6b69653a206d737473686173683d41646d696e697374720d0a0100080003000000
2020-07-31 12:29:03  WARN: Unknown device - Cookie: mstsh (5.188.206.30)
2020-07-31 12:30:54  INFO: user: 33, action: create, object: device, id: 2
2020-07-31 12:30:54  INFO: user: 33, action: link, owner: user, id: 33, property: device, id: 2
2020-07-31 12:32:54  WARN: [a336d5db] error - Connection reset by peer - IOException (...)
2020-07-31 12:32:54  INFO: [a336d5db] disconnected
2020-07-31 12:32:59  INFO: [11a145ce] connected
2020-07-31 12:32:59  INFO: [11a145ce: piligrim < 5.188.206.30] HEX: 0300002f2ae00000000000436f6f6b69653a206d737473686173683d41646d696e697374720d0a0100080003000000
2020-07-31 12:44:29  INFO: [8d0aceaa] connected
2020-07-31 12:44:29  INFO: [8d0aceaa: carscop < 5.188.206.30] HEX: 0300002f2ae00000000000436f6f6b69653a206d737473686173683d41646d696e697374720d0a0100080003000000
2020-07-31 12:51:39  WARN: [8d0aceaa] error - Connection reset by peer - IOException (...)
2020-07-31 12:51:39  INFO: [8d0aceaa] disconnected
2020-07-31 12:55:43  INFO: [f330e827] connected
2020-07-31 12:55:43  INFO: [f330e827: gotop < 45.141.87.7] HEX: 0300002f2ae00000000000436f6f6b69653a206d737473686173683d41646d696e697374720d0a0100080003000000
2020-07-31 12:59:11  WARN: [11a145ce] error - Connection reset by peer - IOException (...)
2020-07-31 12:59:11  INFO: [11a145ce] disconnected
2020-07-31 13:01:28  WARN: [f330e827] error - Connection reset by peer - IOException (...)
2020-07-31 13:01:28  INFO: [f330e827] disconnected
2020-07-31 13:04:22  INFO: [095a58d6] connected
2020-07-31 13:04:22  INFO: [095a58d6: t55 < 45.141.87.7] HEX: 0300002f2ae00000000000436f6f6b69653a206d737473686173683d41646d696e697374720d0a0100080003000000
2020-07-31 13:05:41  INFO: user: 33, action: create, object: device, id: 4
2020-07-31 13:05:41  INFO: user: 33, action: link, owner: user, id: 33, property: device, id: 4
2020-07-31 13:16:40  WARN: [095a58d6] error - Connection reset by peer - IOException (...)
2020-07-31 13:16:40  INFO: [095a58d6] disconnected
2020-07-31 13:24:35  INFO: user: 33, action: logout
2020-07-31 13:24:52  INFO: login failed from: 205.185.120.185
2020-07-31 13:25:18  INFO: login failed from: 205.185.120.185
2020-07-31 13:25:23  INFO: user: 33, action: login
2020-07-31 13:25:36  INFO: user: 33, action: logout
2020-07-31 13:25:50  INFO: user: 33, action: login
2020-07-31 13:25:56  INFO: user: 33, action: logout
2020-07-31 14:22:06  INFO: user: 1, action: login
2020-07-31 14:59:11  INFO: [53605fb3] connected
2020-07-31 14:59:11  INFO: [53605fb3: sabertek < 31.207.47.114] HEX: 0300002f2ae00000000000436f6f6b69653a206d737473686173683d41646d696e697374720d0a0100080003000000
2020-07-31 15:03:09  WARN: [53605fb3] error - Connection reset by peer - IOException (...)
2020-07-31 15:03:09  INFO: [53605fb3] disconnected
2020-07-31 15:03:24  INFO: [34c0fb8b] connected
2020-07-31 15:03:24  INFO: [34c0fb8b: telemax < 31.207.47.114] HEX: 0300002f2ae00000000000436f6f6b69653a206d737473686173683d41646d696e697374720d0a0100080003000000
2020-07-31 15:07:22  INFO: [8e683c49] connected
2020-07-31 15:07:23  INFO: [8e683c49: pt60 < 31.207.47.114] HEX: 0300002f2ae00000000000436f6f6b69653a206d737473686173683d41646d696e697374720d0a0100080003000000
2020-07-31 15:09:46  WARN: [8e683c49] error - Connection reset by peer - IOException (...)
2020-07-31 15:09:46  INFO: [8e683c49] disconnected
2020-07-31 15:09:55  WARN: [34c0fb8b] error - Connection reset by peer - IOException (...)
2020-07-31 15:09:55  INFO: [34c0fb8b] disconnected
2020-07-31 15:17:32  INFO: [a3595d5b] connected
2020-07-31 15:17:32  INFO: [a3595d5b: sabertek < 31.207.47.114] HEX: 0300002f2ae00000000000436f6f6b69653a206d737473686173683d41646d696e697374720d0a0100080003000000
2020-07-31 15:24:53  INFO: [445c573b] connected
2020-07-31 15:24:53  INFO: [445c573b: pt60 < 31.207.47.114] HEX: 0300002f2ae00000000000436f6f6b69653a206d737473686173683d41646d696e697374720d0a0100080003000000
2020-07-31 15:25:07  INFO: [a7d26d83] connected
2020-07-31 15:25:07  INFO: [a7d26d83: telemax < 31.207.47.114] HEX: 0300002f2ae00000000000436f6f6b69653a206d737473686173683d41646d696e697374720d0a0100080003000000
2020-07-31 15:25:14  INFO: [db04348c] connected
2020-07-31 15:25:16  INFO: [db04348c: stl060 < 104.206.128.74] HEX: 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
2020-07-31 15:25:19  WARN: [a7d26d83] error - Connection reset by peer - IOException (...)
2020-07-31 15:25:19  INFO: [a7d26d83] disconnected
2020-07-31 15:25:19  WARN: [a3595d5b] error - Connection reset by peer - IOException (...)
2020-07-31 15:25:19  INFO: [a3595d5b] disconnected
2020-07-31 15:25:24  WARN: [445c573b] error - Connection reset by peer - IOException (...)
2020-07-31 15:25:24  INFO: [445c573b] disconnected
2020-07-31 15:25:46  WARN: [db04348c] error - Connection reset by peer - IOException (...)
2020-07-31 15:25:46  INFO: [db04348c] disconnected
2020-07-31 17:29:53  INFO: [d12caefb] connected
2020-07-31 17:29:53  INFO: [d12caefb] disconnected
2020-07-31 19:30:50  INFO: [9735deb9] connected
2020-07-31 19:30:50  INFO: [9735deb9: gotop < 20.52.41.26] HEX: 434f4e4e4543542067616d65666f7267652e636f6d3a34343320485454502f312e310d0a0d0a
2020-07-31 19:32:58  INFO: [9735deb9] disconnected
2020-07-31 20:40:04  INFO: [acab5135] connected
2020-07-31 20:40:04  INFO: [acab5135: navigil < 71.6.158.166] HEX: 2a49444e3f0a
2020-07-31 20:40:07  INFO: [acab5135] disconnected
2020-07-31 21:20:31  INFO: [3b273749] connected
2020-07-31 21:20:31  INFO: [3b273749: gotop < 20.52.41.26] HEX: 434f4e4e4543542067616d65666f7267652e636f6d3a34343320485454502f312e310d0a0d0a
2020-07-31 21:22:06  INFO: [3b273749] disconnected
Anton Tananaev4 years ago

Follow troubleshooting guides.

Stephen George4 years ago

I tried but i still have the same problems...

Anton Tananaev4 years ago

Now at least you should know where the problem is, right? Are you planning to share findings?