Updates turn off "continuous tracking"

WildeBeast2521 20 days ago

I have noticed a couple of times that all my devices show up being days offline on Traccar Manager, which is when I open Traccar Client on all my devices and find "continuous tracking" turned off.

I have found this to happen right after the Traccar Client application is updated (two/three times). All my devices are Android. No logs for the "offline days" seem to have been recorded.

Any specific information required to diagnose this issue may be provided upon request.

Anton Tananaev 20 days ago

This is probably related to our major update:

https://www.traccar.org/forums/topic/major-traccar-client-update/

It's a one-off thing. Going forward it should stay on.

WildeBeast2521 20 days ago

To clarify, this issue predates the update mentioned in that post. Since it has occurred prior to the transition, the root cause may be independent of the recent update.

Anton Tananaev 20 days ago

You have to be more specific then. From which version to which it happened?

WildeBeast2521 20 days ago

I don't strictly remember each version at which this issue has occured as I thought it was a random bug and didn't report it at the time, but considering it has only happened a few times in almost a year I have used Traccar, it probably happened on each major bump. Last time was around v9.7.0 and it just happened with v10.0.0.

Sorry for the lack of details.

Anton Tananaev 20 days ago

Version 10 is exactly when I expect it to happen. If it happens again, please let us know the versions.

WildeBeast2521 20 days ago

Will do.

ZuluBravo 12 days ago

Not android related, but I have found this same issue to happen with each IOS OS update on modern devices (Iphone 15, 16, 17). This has been verified across the entire pool of devices. Is this a known issue?

Anton Tananaev 12 days ago

What version of the app? On upgrade from pre-10 to 10+ it is expected to happen once.

ZuluBravo 12 days ago

Earlier versions for sure. It looks like v10 was released 1 week ago. I will update all clients and report back. This has been an issue < v10.